Privacy Policy

1. INTRODUCTION

Andava Digital and its affiliates (hereinafter, “Andava Digital,” “we,” “us,” or “our”) are committed to protecting your privacy and safeguarding your information. This Privacy Policy outlines how Andava Digital collects, uses, and manages personal information (“Personal Information”) that you submit or we collect via our website, related mobile applications, and services (collectively, the “website” and “Services”).

By accessing or using our website or Services, you agree to this Privacy Policy and the collection, use, and processing of your information as described herein. If you do not agree to these terms, please do not access the website or use any of our Services.

For the purposes of this Privacy Policy, Andava Digital is the data controller responsible for managing your Personal Information. This policy does not apply to any information we handle on behalf of our business clients as a service provider. If you have any questions regarding how a business client of Andava Digital handles your information, please reach out to them directly.

2. CALIFORNIA CONSUMER NOTICE OF COLLECTION

This notice is provided to all California residents and any other applicable individuals subject to this Privacy Policy, in compliance with the California Consumer Privacy Act (CCPA).

3. INFORMATION COLLECTION AND USAGE

The types of Personal Information we collect depend on the services you use. Examples of the information we may collect include:

  • Information provided by you: Name, street address, email, phone number, company name, job title, and other details via forms or communications.
  • Information from your use of our services: Username, password, and security questions.
  • Automatically collected information: IP address, device type, browser type, geographic location, referring website, and activity on our website.

Andava Digital uses this information for purposes such as:

  • Completing transactions and providing our Services.
  • Troubleshooting, analyzing, and improving our Services.
  • Customizing your user experience.
  • Complying with legal obligations and protecting against fraud or unauthorized access.
  • Developing marketing initiatives and sending communications based on user preferences.

If you discontinue using our Services, we may continue storing your Personal Information for purposes such as risk management, compliance, and audits, as required by law.

4. INFORMATION SHARING AND DISCLOSURE

Andava Digital may share Personal Information in the following scenarios:

  • Affiliated companies: We may share Personal Information with companies that are under common control with us.
  • Service providers: We may disclose your Personal Information to companies that perform services for us, such as data processing and credit services.
  • Business transitions: In case of a merger, acquisition, or asset sale, your Personal Information may be part of the transferred assets.
  • Legal obligations: We may share your Personal Information to comply with legal requirements or to protect the rights and safety of our business, clients, and the public.

We do not sell, rent, or lease your Personal Information to third parties, and we do not share your information with third parties for marketing purposes.

5. HOW WE PROTECT YOUR PERSONAL INFORMATION

Andava Digital implements reasonable technical and organizational measures to protect your Personal Information from loss, misuse, and unauthorized access. However, no system is 100% secure, and we cannot guarantee the security of information during transmission over the internet. You are responsible for maintaining the confidentiality of your passwords.

6. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve website performance. Types of cookies we use include:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Provide insights into how visitors interact with our website, helping us improve performance and services.

You can manage your cookie preferences via your browser settings. Please note that disabling cookies may affect the functionality of the website.

7. LINKED THIRD-PARTY WEBSITES

Our website may link to third-party websites for your convenience. Andava Digital is not responsible for the content or practices of these third-party websites. You access these sites at your own risk.

8. WEB BROWSER DO NOT TRACK SIGNALS

Currently, our website does not respond to browser “do not track” signals.

9. DATA RETENTION

We retain your Personal Information as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When we no longer need your Personal Information, we will delete or anonymize it, unless it is stored in backup archives where deletion is not immediately possible.

10. RIGHTS RELATED TO YOUR PERSONAL INFORMATION

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, such as:

  • Access: The right to know if your Personal Information is being processed and to access it.
  • Correction: The right to correct inaccurate information.
  • Deletion: The right to request that your Personal Information be deleted.
  • Portability: The right to request your information in a structured, commonly used format.
  • Prohibit Sale or Sharing: The right to prohibit the sale or sharing of your Personal Information.

We will respond to requests within the timeframes required by applicable laws. Please note that some requests may be subject to certain exceptions.

11. CHILDREN

Our website and Services are not intended for children under the age of thirteen, and we do not knowingly collect Personal Information from minors. If a child has submitted Personal Information, a parent or guardian may contact us to request its deletion.

12. PRIVACY POLICY CHANGES

Andava Digital may update this Privacy Policy from time to time. We will post the revised policy on our website, and it will be effective immediately upon posting unless a later date is specified. Continued use of the website following any changes indicates acceptance of the updated Privacy Policy.

13. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, please contact us at:

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